Shipping & Returns

We are only able to ship orders to New Zealand. If you are out side of New Zealand please contact to your local Love to Dream distributor.

We charge a flat courier service rate of $7.00 for all New Zealand orders under $100.00.

Then all orders over $100.00 are freight free.


Please allow 2-3 working days for delivery for standard addresses around New Zealand
Due to Covid-19 there is some delays in deliveries.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.